Legal notice
Legal Notice
Last updated: 26 October 2026
1. Business Identification
Trading Name: Timeless Chikankari
Legal Proprietor: Anand Tiwari, operating as a sole proprietor under the trading name Timeless Chikankari.
Business Location: Gurugram, Haryana, India.
Business Address: Our principal business address is provided in the Contact Information section of this website.
Website: https://timelesschikankari.com
Customer Support Email: support@timelesschikankari.com
2. Customer Grievance Redressal
Grievance Officer: Anand Tiwari
Designation: Proprietor and Grievance Officer
Email: support@timelesschikankari.com
Customers may submit complaints concerning products, orders, payments, delivery or customer service by email.
We aim to acknowledge consumer grievances within 48 hours of receipt and resolve them within one month, in accordance with applicable consumer protection requirements.
Additional contact information is available through our published Contact Information policy.
3. Website Content and Intellectual Property
The Timeless Chikankari brand presentation, original website content, product descriptions, original photographs, graphics and other proprietary materials are protected by applicable intellectual property laws.
Unauthorised commercial reproduction or use of materials owned by Timeless Chikankari is prohibited, except where permitted by law or with prior written consent.
Third-party trademarks and materials remain the property of their respective owners.
4. Product and Website Information
We endeavour to provide accurate product descriptions, prices, availability information and photographs.
Minor variations in colour appearance may occur because of screen settings and lighting. Characteristics of handcrafted products may vary naturally, as described in the relevant product listing.
Where material information is incorrect, we will provide an appropriate correction or remedy in accordance with applicable consumer law.
5. Policies and Customer Rights
Purchases made through this website are subject to our published Terms of Service, Shipping Policy, Return and Refund Policy and Privacy Policy.
Nothing in this Legal Notice limits statutory consumer rights or remedies available under applicable law.
6. Legal Enquiries
For business correspondence, intellectual property enquiries or legal notices, please contact:
support@timelesschikankari.com
Formal correspondence may also be directed to the business address disclosed in our Contact Information policy.